Hey, Did You Get That Email I Sent You?

by Scott Gaffan on June 23, 2015

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Are you constantly missing email messages? Checking your junk mail folders regularly and still not finding messages that you know have been sent to your email address?

Email services like Gmail, Yahoo Mail, Outlook.com etc. routinely block emails from reaching you in an attempt to protect you from spam and malicious content like virus’s and phishing scams.  Unfortunately, sometimes these same filters block important messages from the sources that we want to receive messages from like our clients, co-workers, Docusign and even the office scanner/copy machine.

You can basically override these filters by simply adding the problem email addresses to your email account’s Whitelist. I have included a link below to a great step by step tutorial created by Dan Randow for the Online Groups Blog  to help you to create a whitelist for your email account.

Spam filters that come with email clients have both whitelists and blacklists of senders and keywords to look for in emails. If a spam filter keeps a whitelist, mail from the listed email addresses, domains, and/or IP address will always be allowed. So creating a whitelist is simply creating a list of the email addresses and or domains that you would always like to allow messages to be received from.  Select the link below to view the tutorial, it will also be permanently available under the Training Resources tab at the top of the page.

Also, here’s a list of some important addresses and domains that you may want to include in your own whitelist to help you get started.

Realestateone.com, Maxbroock.com, Jjrealtors.com, Docusign.com, Docusign.net, Ziplogix.com and mfp@realestateone.com (this is the address that the scanner/copiers use to send you your scans from the copy machines. Yahoo is rejecting a lot of the emails from mfp@realestateone.com )

How to whitelist an email address with Gmail, Outlook.com or Yahoo! Mail

If you have any questions regarding creating a whitelist for your email account, feel free to contact me directly via email or phone or call the Real Estate One IT Help Desk at 248-208-2994

 

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